Management consulting firm The Gap Partnership has put together an elaborate infographic dishing out tips on how to influence people over the phone.
From the intonation of your voice to the speed at which you speak, check out this handy guide for practical suggestions on how you can have better influence in your phone conversations.
Scroll down to find out more.
Click to view full enlarged version
Click to view full enlarged version
Click to view full enlarged version
Click to view full enlarged version
[via Visual.ly, images via The Gap Partnership]